Pallet Truck FAQ: Types, Capacities, and Servicing Explained

If you are looking to invest in pallet trucks for your business, you probably have a few questions. From the different types available to servicing requirements and training, this guide covers the most frequently asked questions about pallet trucks. Whether you are a health & safety manager, warehouse supervisor, engineer, or facilities manager, you will find answers here to help you choose the right equipment and keep operations running safely and efficiently.

What types of pallet trucks do we offer?

We provide a wide range of pallet trucks to suit different industries and applications:

• Standard pallet trucks – ideal for everyday use in warehouses and factories.
• Long-reach pallet trucks – designed for handling larger or non-standard pallets.
• Weighing pallet trucks – built-in scales for weighing loads while moving them.
• Electric pallet trucks – powered drive and lift for heavier loads or frequent use.
• High-lift pallet trucks – raise pallets higher for ergonomic working or stacking.
• Braked pallet trucks – for added safety on slopes or uneven surfaces.
• Galvanised and stainless-steel pallet trucks – suitable for food, drink, and pharmaceutical environments.

What is the lift capacity of a pallet truck?

Most pallet trucks typically lift up to 2.5 tonnes (2,500 kg).

• Manual pallet trucks are generally rated up to this maximum.
• Electric pallet trucks can vary in capacity, with bespoke options available for heavier loads.

What is the difference between a manual and electric pallet truck?

• Manual pallet trucks: Operated by pushing and pumping the handle to raise the forks slightly off the ground.
• Electric pallet trucks: Use a powered drive and lift system, reducing strain and making it easier to handle heavy or frequent loads.

What are the fork dimensions of pallet trucks?

Fork dimensions vary depending on the model and application:

• Fork width: 540 mm / 550 mm / or 880 mm
• Fork length: 1000 mm / 1150 mm

Do you provide weighing pallet trucks?

Yes, we supply weighing pallet trucks with a 2000 kg capacity and standard forks, ideal for operations where accurate weight control is critical.

What is the recommended service routine?

The service schedule depends on usage and environment, but as a rule we recommend:

• 6-monthly servicing to keep equipment in good working order.
• 12-monthly mandatory LOLER examinations to comply with safety regulations.

Are spare parts readily available?

Yes, we stock a full range of pallet truck spare parts, including:

• Wheels
• Rollers
• Seals

Most parts can be delivered within 48 hours to minimise downtime.

Do you offer both hire and purchase options?

We offer pallet trucks on a purchase basis and provide long-term rental options. Short-term hire is not currently available.

Is training available?

Yes, we provide pallet truck and forklift training to ensure safe use, compliance, and reduced risk of workplace accidents.

Electric Pallet Truck FAQs

What types of electric pallet trucks are available?

• Pedestrian walk-behind models – the operator walks alongside, steering and controlling the truck. This is ideal for short distances and tight spaces.
• Ride-on pallet trucks – fitted with a standing or seated platform for the operator, allowing faster travel over longer distances and higher throughput.
• Autonomous (self-drive) pallet trucks – advanced models that use automation and sensors to move loads independently.

What is the capacity of electric pallet trucks?

• Standard models - up to 2000 kg.
• Bespoke models available.

Conclusion

From standard manual models to advanced electric options, pallet trucks are essential for safer, smarter materials handling. With the right choice of truck, regular servicing, and proper training, businesses can reduce injuries, increase productivity, and ensure compliance.

👉 Explore our full range of pallet trucks and find the right solution for your workplace today.